Frequently Asked Questions
Everything you need to know about shopping with Stryx.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Stryx ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Most of our products come with a one-year limited warranty against manufacturing defects. Detailed warranty information can be found on individual product pages.
Can I change or cancel my order after it's placed?
We process orders quickly, but we will do our best to accommodate changes if you contact us within one hour of placing your order.